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Frequently Asked Questions

  1. Are all UTP-distributed publishers participating in the free freight program?
  2. Is free freight available on all orders?
  3. Does the $300 minimum apply only to free freight titles? Do I have to order $300 of free freight titles to meet the threshold?
  4. If an order exceeds $300 but some titles are unavailable, does free freight still apply?
  5. How can I ensure that I receive free freight on my orders?
  6. How can I find out which publishers are offering free freight?
  7. How are free freight items identified on the invoice?
  8. How is free freight calculated?

1. Are all UTP-distributed publishers participating in the free freight program?

Participation in the program is optional for publishers. A link to participating publishers is here.

2. Is free freight available on all orders?

Free freight is only available on shipments greater than $300.

3. Does the $300 minimum apply only to free freight titles? Do I have to order $300 of free freight titles to meet the threshold?

No, any combination of titles totalling $300 on the shipment will trigger the free freight calculation on the titles of participating publishers.

4. If an order exceeds $300 but some titles are unavailable, will free freight still apply?

The free freight applies to the shipment not the ordered amount. The shipment must exceed $300.

5. How can I ensure that I receive free freight on my orders?

To have your ‘shipment minimum’ set to $300, contact UTP Customer Service, 1-800-565-9523.TheCustomer Service Manager is Tom Skudra.

6. How can I find out which publishers are offering free freight?

UTP will send frequent updates by email or you can contact Customer Service to have us send you the most recent list of participating publishers. A list of participating publishers can also be found on our Website.

7. How are free freight items identified on the invoice?

Each title on the UTP invoice occupies 2 rows and 9 columns

Qty

Isbn 13

Title

PO


Tax code

Price

Discount

Amount

Publisher

Isbn 10

Author

Order #

B/O Qty

‘*’ = Free Freight

B/O Text


On the invoice footer in the message section, there is text indicating the total freight savings resulting from free freight items.

8. How is free freight calculated?

The percentage of total shipment weight of each title is multiplied by the freight cost to arrive at each title’s portion of the expense. The ‘free’ freight title amounts are deducted from the total freight.

Freight Policy

Participating Publishers

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